Returns & Refunds

We want you to love your Lovely Looks purchase but if anything is not quite as you’d hoped we are happy to offer a full refund or exchange within 14 days of receiving your order.

We will refund the product price but unfortunately we do not refund any postage costs.

Please email “itscherrylove@hotmail.com” prior to returning any item stating:  

  • Name
  • Order no
  • Reason for return

Items must be returned unworn and in good and saleable condition in original packaging.

  • We recommend all returns are sent by a recorded delivery service with tracking
  • Lovely Looks does not accept liability for any returned goods list or damaged in post
  • Returns outside the stated timeframe will only be accepted at the discretion of Lovely Looks
  • Refunds will only be made on the card used to purchase the goods with
  • Credit and debit card refunds may take up to 10 working days for your bank to complete
  • Lovelt Looks does not accept liability for the length of time particular banks take to process refunds

Please return to:

Lovely Looks Boutique, 69 Main Street, Limavady,  BT49 0EP